Legal

Privacy & Cookie Policy

Last updated: 27 June 2026

Who we are

This website, outboundmoto.co.za ("Outbound Moto", "we", "us"), is operated by TUBEPHONIC (Pty) Ltd t/a Outbound Moto, a company registered in South Africa, based in St Francis Bay, Eastern Cape. Willem Pienaar is the company's owner and director and the person who will personally respond to any enquiry you send us.

You can reach us at info@outboundmoto.co.za for anything related to this policy, including exercising any of the rights described below.

What information we collect

We only collect personal information that you give us directly, or that is generated automatically through advertising tools you've consented to. Specifically:

We do not require you to create an account, and we do not process payments on this website — deposits and bookings are arranged personally with Willem after your initial enquiry.

How we use your information

We use the details from your enquiry form solely to respond to you, answer your questions, and — if you choose to proceed — arrange your tour. We don't use your information for anything beyond that conversation unless you explicitly ask us to (for example, asking to be kept on a mailing list, which we'll only do with your separate consent).

Where you've consented to advertising cookies, that data is used to help us understand which channels are bringing genuine enquiries, so we can spend our (very modest) marketing budget sensibly.

Who we share it with

Your enquiry is sent by email to Willem at info@outboundmoto.co.za, hosted with our South African hosting provider. We do not sell, rent, or trade your personal information to any third party.

If you consent to advertising cookies, anonymised and aggregated performance data is shared with Google as part of their advertising platform. Google's own privacy practices govern how they handle that data on their end.

How long we keep it

We keep enquiry details for as long as reasonably necessary to respond to you and, if you book a tour, for our ordinary business and tax record-keeping. If you'd like us to delete your information sooner, just ask — see "Your rights" below.

Cookies and similar technology

This site uses a cookie consent banner, built with Google's Consent Mode, that defaults to denied for all advertising and analytics storage. Nothing is stored on your device for advertising purposes until you click "Accept All".

You can change your mind at any time by clearing your browser's site data for outboundmoto.co.za, which will bring the banner back.

Your rights

If you're in the European Union or UK, the General Data Protection Regulation (GDPR) gives you the right to access, correct, delete, restrict, or object to our processing of your personal information, and to receive a copy of it in a portable format. You also have the right to lodge a complaint with your local data protection authority.

If you're in South Africa, the Protection of Personal Information Act (POPIA) gives you broadly equivalent rights.

Wherever you're based, the simplest way to exercise any of these is to email info@outboundmoto.co.za and we'll sort it out directly — this is a small, personally-run business, not a call centre.

International transfers

Because we're based in South Africa and use Google's advertising tools, your information may be processed outside the country you're visiting from, including in South Africa and in Google's global infrastructure. We rely on the standard safeguards built into these platforms for any such transfer.

Security

This site is served over HTTPS, encrypting data in transit between your browser and our server. While we take reasonable care, no website can guarantee absolute security, and you should always be cautious about what personal information you share online.

Changes to this policy

We may update this page from time to time as the site or our tools change. The "last updated" date at the top will always reflect the latest version.